Human Element Leadership & Management (HELM O): Operational Level

Course Info

Length: 3 Days

Type: Online

Available Dates


  • July-15-2024


  • Aug-26-2024


  • Sep-16-2024


  • Oct-21-2024


  • Nov-04-2024


  • Dec-23-2024


Course Details

Course Outline

3 days course

Delegates throughout day one topics will be able to:

  • Identify good practices in shipboard human resource management.
  • Identify the importance of the ‘human element’ in shipboard operations.
  • Apply the underpinning knowledge of related international maritime conventions and recommendations, national regulations, and codes of practice and guidelines covered in other mandatory units when controlling the ship's operation and care for persons on board at the operational level.
  • Apply task and workload management elements, including planning, coordination, location and prioritisation of human and physical resources when controlling the ship's operation and caring for persons on board.

Apply effective resource management techniques about:

  • Allocation, assignment and prioritisation of resources.
  • Use of effective communications on board and ashore, including.
  • Relevant use of verbal and non-verbal communication.
  • Identifying challenges to communications.
  • Developing strategies to prevent communication failures.
  • Identifying cultural aspects that can hinder the acquisition of a shared understanding of messages communicated.

Delegates on Day 3 will be able to manage fatigue and stress about:

  • Causes and effects of fatigue.
  • Causes and effects of stress.
  • Relation between fatigue and stress.
  • Identifying signs and symptoms of anxiety and fatigue and Developing management strategies to prevent stress and fatigue from affecting safety.
  • Contribute to shipboard training, learning, assessing and developing human potential about:

  1. Formal and informal education.
  2. Learning from mistakes.
  3. Continuous professional development and Shipboard training, knowledge, coaching, mentoring and assessment

Course Video